tengo correos con archivos adjuntos

tengo correos con archivos adjuntos pero al abrir alguno no me aparecen los archivos, a q se debe??? ya había mandado esta duda hace un momento, me pidieron actualizar esta aplicación, ya la actualice y aun no se abren los archivos adjuntos, gracias
me puede decir que tengo que hacer? me urge abrir esos archivos adjuntos

Resultados (inglés) 1:

I have emails with attachments, but when you open any files, aren't I q is due? He had already sent this question a moment ago, I was asked to update this application already update and files are still not open attachments, thankscan you tell me that I have to do? urge me to open these attachments

Resultados (inglés) 2:

I have e - mails with attachments but to open any files appear not me, aq must ??? He had already sent this question a moment ago, I was asked to update this application, and update and still not open attachments, thank
you can tell me I have to do? I urge open those attachments

Resultados (inglés) 3:

I got emails with attachments but don"t appear to open any files, Q should be? ?? I already had this question a moment ago, asked me to update this application, since the upgrade and is still not open attachments, thanksCan you tell me what should I do? I need to open those attachments